The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Comfort
“The bed was incredibly comfortable and provided a great night's sleep, despite the room's small size.” view full review
Charming Amenities
“The bathroom was cozy and had all the essential amenities I needed, making my stay very enjoyable.” view full review
Luggage Delivery Bliss
“The luggage delivery service was a lifesaver, allowing me to travel without the hassle of carrying heavy bags around.” view full review
Great TV Setup
“The large TV screen positioned right in front of the bed made it so easy to relax and enjoy my favorite shows.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Dry cleaning
Dining
Restaurant
Business
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Treatment room
Beauty treatment
Full body massage
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2 Chrome-14-26, Ueno, Taito-Ku,
Tokyo,
Japan,
Tokyo City Area
Map view
street view
2 Chrome-14-26, Ueno, Taito-Ku,
Tokyo,
Japan,
Tokyo City Area
City landmarks
Zoo
Ueno Zoo
690 m
Museum
Senso-ji
2.2
km
Mall
Tokyo Skytree
3.4
km
Museum
Tokyo National Museum
990 m
2 Chome-16-2 Sotokanda
Kanda Shrine
1.4
km
Museum
National Museum of Nature and Science
730 m
Stadium
Tokyo Dome
2.0
km
Japan
Tokyo Metropolitan Art Museum
1.2
km
Museum
National Museum of Western Art
610 m
Monument
Kaminarimon Gate Senso-ji
2.1
km
3 Chome-30-1 Yushima
Yushima Tenmangu Shrine
820 m
Market
Tsukiji Market
5.2
km
Mall
Nakamise Shopping Street
2.1
km
Tower
Tokyo Tower
6.4
km
Yanaka
Yanaka Ginza
2.3
km
Shrine
Yasukuni Shrine
3.3
km
Museum
Edo-Tokyo Museum
2.7
km
Shopping Area
Akihabara
1.6
km
1-28-9 Nezu
Nezu Shrine
1.8
km
Landmark
Asakusa
2.2
km
1-4-25 Yushima
Yushima Seido
1.7
km
Garden
Kyu-Iwasaki-tei Garden
870 m
Nearby
Store
Ameya-Yokocho
240 m
Shopping Area
Ueno Park
310 m
Lake
Shinobazu Pond
300 m
Museum
The Ueno Royal Museum
300 m
9-88 Uenokoen Ueno Toshogu
Toshogu Shrine
540 m
1 Uenokoen
Saigo Takamori Statue
190 m
Museum
Shitamachi Museum
210 m
Pagoda
Shinobazunoike Bentendo Temple
250 m
Restaurants
Famed Unatoto Ueno
310 m
6-11-15
Matsuya Ueno
200 m
4-9-5 Ishii Bldg. 1.2 F
Crown Curry Ueno
300 m
6-12-11
Mendokoro Tsuruya
270 m
6-11-12
Marugame Seimen Ueno Chuodori
180 m
4-9-6 Nagafuji Bldg. 1F
New Fruit
290 m
6-11-2
Minatoya Ueno No. 2 Store
190 m
4-10-17
Yakiton Daio Ueno
280 m
6-11-14
Shoryu
280 m
2-5-16 Higashiueno
Kadokura
320 m
6-13-1 Forum Aji Bldg. 1F
Kacchan Ueno
320 m
6-12-13
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Beautiful views
Small rooms
Limited dining options
7.4/10
Very good
Rooms
7.2
Location
8.9
Service
7.6
Dining
6.8
Guest reviews
7.4/10
based on 12 reviews
7.8
7.8/10 based on 6219 reviews
John
United Kingdom,
April
2024
7.8/10
The hotel is conveniently located right in front of a train station, making it a great spot to explore the area. The rooms are smaller than usual for Japanese hotels but clean. The service was good overall, despite a minor issue with wheelchair assistance. The location is perfect for accessing restaurants, shops, and transportation. The dining experience was satisfactory, although missing some minor touches. The facilities are suitable for a comfortable stay.
Rooms
7.0
The rooms, though small as expected in most Japanese hotels, were clean.
Service
8.0
The service was really good and helpful, despite a language barrier and an issue with wheelchair assistance.
Location
9.0
The location is perfect, giving easy access to restaurants, retail shops, and transportation.
Dining
7.0
The dining experience was good overall, with tasty options to choose from.
Facilities
8.0
The facilities provided are suitable for a comfortable stay.
Roger
United States,
April
2024
7.8/10
My stay at the hotel was a mixed experience. The rooms felt small but were fully functional. Although not as clean as in previous visits, it was still bearable. The hotel's location was excellent, close to many attractions and public transport options, making exploring Tokyo easy. However, the dining options, while offering varied choices, lacked some of the usual local flare I expected.
Rooms
7.0
The rooms were small, which is typical for Tokyo, but functional for a short stay.
Service
8.0
The hotel staff was accommodating and responsive, although I found the additional charges for late check-out a bit steep.
Location
9.0
The hotel's proximity to popular spots like Ueno Park, Ameyoko market, and the Skyliner station was a definite plus, making it easy to navigate around Tokyo.
Dining
7.0
The dining experience offered a mix of Japanese and western options, but I missed the personalized touch like the origami usually provided in other branches.
Facilities
The hotel's facilities were adequate, providing everything needed for a comfortable stay.
Robert
United Kingdom,
April
2024
8.4/10
I absolutely loved my stay at this hotel! The location is fantastic, right next to the train station that takes you to Narita Airport and close to Ueno Park and Keisei Station. The rooms, although small and basic, were clean and well-equipped with toiletries, surpassing European standards. The service was top-notch, with very friendly staff, although one was a bit reluctant to help with a restaurant reservation. The dining experience was excellent with a good mix of traditional and western food at a great price. The facilities were well-maintained and enjoyable, making my stay very comfortable.
Rooms
8.0
The rooms were clean and well equipped with toiletries, comparing to European standards.
Service
7.0
The service was generally quite friendly, though one staff member seemed hesitant to assist with a reservation. They don't speak enough English and check-in was strict before 3 pm, but overall, the staff were very friendly.
Location
9.0
The location is fantastic, allowing easy access to the Skyline, metro, and JR lines. Perfect for exploring Ueno Park, Ameyoko Markets, and Akihabara, with great accessibility to nearby cities.
Dining
9.0
The dining experience was delightful with a good selection of food, including fresh salmon, and the buffet offered great quality at a reasonable price.
Facilities
9.0
The hotel facilities were excellent, providing everything needed for a comfortable stay.
Joe
United States,
March
2024
7.6/10
I had a great time staying at the hotel. The room had a beautiful view of the lake, which I really enjoyed, although it had a strong cigarette smell and was a bit small for our luggage. The staff were friendly and super helpful, even assisting with my delayed luggage from JAL. The location was fantastic, just a couple of minutes from Ueno Park and the train stations. The dining experience was pretty good, especially the buffet for my son, but there was a bit of chaos during coupon collection. Overall, a good value for money.
Rooms
7.0
The lake view from the room was lovely, but the strong cigarette smell was a downside. The room was a bit small for our suitcases.
Service
9.0
The staff were extremely friendly and helpful, going above and beyond to assist with my delayed luggage. They were also gracious and patient with my Japanese courtesies.
Location
8.0
The hotel's location was fantastic, close to all the major attractions and train stations, making it convenient for traveling around Tokyo. However, living at a higher level was not as convenient.
Dining
7.0
The dining experience was pretty good, with an appetizing buffet that pleased my young son. However, there were some issues with the coupon collection process.
Facilities
7.0
The facilities were decent and met our basic needs during the stay.
Don
United States,
November
2023
7.0/10
I had a mixed experience at this hotel. The location near Ueno station and Ueno park is super convenient for travelers, but the smoking room was a downside due to the strong smell. The rooms were on the smaller side, but I struggled with the A/C remote, which made it stuffy.
Rooms
6.0
The rooms were a bit small and stuffy, and the smoking room had a strong smell that was unpleasant.
Service
8.0
The service overall was great, with most staff being kind and helpful. However, there was one instance where a staff member seemed reluctant to assist with a simple request, which was a bit disappointing.
Location
9.0
The hotel's location near Ueno station and Ueno park is perfect for transportation and exploring the area. It's right by the subway station and close to JR station for easy access to other parts of Tokyo.
Dining
5.0
The dining experience was a mix of traditional and western options, but I found it below average. The variety was good, but the quality was lacking in some areas, especially the beef dishes.
Facilities
7.0
The facilities were decent, but nothing exceptional stood out. The hotel offered basic amenities without any standout features.
David
United States,
October
2023
5.8/10
The hotel's location is fantastic, right next to Ueno Park with easy access to transportation and shopping centers. The rooms are small and not well-cleaned, but the hotel provides beautiful views of the large pond in Ueno. The service is good, especially for those with basic English skills. The dining experience needs improvement, with limited options available. The hotel lacks proper facilities, and the price may not reflect the value for money.
Rooms
5.0
The rooms were small and not properly cleaned, but had a pretty view of the Ueno pond.
Service
7.0
The staff, although limited in English, were gracious and helpful.
Location
9.0
The hotel's location is perfect, facing Ueno Park and near various transportation hubs and shopping areas.
Dining
5.0
The dining options were limited and need improvement.
Facilities
5.0
The facilities are lacking proper maintenance and amenities.
Great location
Small rooms
Clay
United States,
September
2023
7.8/10
Staying at this hotel was a mixed experience. The rooms, though small, were well equipped with everything you need, which was impressive. The service, while generally attentive and professional, had some lapses like forgetting to provide free water bottles in the room. The location was excellent for our needs, being extremely close to the Keisei skyliner train to the Narita airport and near various amenities, but the cramped space may lead to some inconvenience. The dining options offered a good mix of traditional and western dishes, catering to different tastes.
Rooms
8.0
The room was small but well equipped with everything you need.
Service
7.0
The staff were attentive and very professional, although there were occasional oversights like forgetting the free water bottle.
Location
9.0
The location was excellent for what we wanted, being near the train station, nice food, and scenery.
Dining
7.0
Facilities
8.0
The facilities offered a variety of options catering to different tastes.
Henry
United States,
July
2023
8.2/10
I had a wonderful stay at the hotel, with its amazing location near Ueno Park and close access to the train station. The rooms were small but offered great value for money. The service was kind and friendly despite a couple of hiccups during our stay. The hotel's location was fantastic for exploring nearby attractions like Ueno Zoo and Ameyoko market. The dining experience was enjoyable, though there were a few minor misses. Overall, a great choice for budget-conscious travelers.
Rooms
8.0
The rooms had a nice view of Ueno Park and were very close to the main train station, offering great value for money.
Service
7.0
The staff were very kind and friendly, although there were a couple of incidents that needed better attention.
Location
9.0
The hotel's location was incredibly good, providing easy access to Ueno Park, Ueno Zoo, and the vibrant shopping streets of the area.
Dining
8.0
The dining options near the hotel were appetizing and varied, but there were a few misses in terms of service consistency.
Facilities
9.0
The hotel is conveniently located near major stations and offers new facilities for a comfortable stay.
Great value
Service inconsistency
Herbert
United Kingdom,
July
2023
7.8/10
The hotel is in a prime location with easy access to transport links and nearby amenities. The rooms are cozy and well-equipped, although some minor inconveniences like flat pillows were noted. The service was a mix of indifferent and attentive, with some room for improvement. Dining options offered a decent variety but lacked some variety for repetitive breakfasts.
Rooms
8.0
The room had everything I needed, and the bed was very comfortable. The only downside was the flat pillows and the limited space to put luggage without blocking the door access.
Service
7.0
The staff had varying reactions to issues, with some being kind and helpful while others seemed indifferent. They did offer to address concerns promptly.
Location
9.0
The hotel's location right next to Keisei Ueno station made it extremely convenient for exploring Tokyo and accessing transportation to and from the airport. Within a short walk, there were plenty of shopping centers and other attractions.
Dining
7.0
The dining options provided tasty dishes, although the selection could have been more varied, especially for breakfast.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay, with no significant issues reported.
Lloyd
United Kingdom,
June
2023
7.4/10
This hotel is a great find for its superb location near Ueno Park and tourist attractions. The rooms are clean, comfortable, and well-suited for travelers exploring Tokyo. The staff is welcoming and helpful, although there are some minor service issues to be aware of. Overall, a convenient choice for a stay in Tokyo.
Rooms
8.0
The rooms are about the standard size you would find in Japan, they are clean, comfortable, easy to find, and easy to go anywhere.
Service
7.0
The service is nice, although they do not always clean the cups in the room.
Location
9.0
The location is perfect for tourist access to Ueno Park, Ameyoko Markets, and Akihabara. It's also excellent for a last night in Tokyo before heading back to the airport the next morning.
Dining
6.0
The dining experience is below my expectation, but the breakfast service starting from 6:00 is convenient.
Facilities
7.0
The facilities are good, although there are some areas for improvement.
Cyril
United Kingdom,
May
2023
7.8/10
My stay at the hotel was wonderful! The rooms were small but provided great value for money, although there was a bit of dust and a slight smell from the drain. The service was very helpful, especially with queries about late check-out. The location was fantastic for exploring Tokyo, with direct access to Ueno Park and easy transportation options. The dining options were good, but they missed the special touch of the usual origami gift. Overall, a positive experience with some minor drawbacks.
Rooms
7.0
The rooms, while small and basic, offered great value for money.
Service
8.0
The service was very helpful, especially with late check-out queries.
Location
9.0
The location was fantastic for exploring Tokyo and accessing popular attractions like Ueno Park and the zoo.
Dining
7.0
The dining options were good, but missed the usual room origami.
Facilities
8.0
The facilities met my needs during the stay.
Gerry
United Kingdom,
April
2023
7.8/10
The hotel is conveniently located right next to Keisei Ueno station with easy access to various attractions. The rooms, though cozy, may feel cramped with luggage. The service was accommodating overall, with minor room for improvement. The dining options offered a good mix of traditional and western dishes. The facilities were satisfactory, providing a comfortable stay with decent value for money.
Rooms
7.0
The room had everything I needed, and the bed was very comfortable. However, the pillows were a bit flat, and the space was small, especially with luggage.
Service
8.0
The staff happily provided us with a blanket to address our needs, but left a few things on the ground. Overall, they were very accommodating.
Location
9.0
The hotel's location right next to Keisei Ueno station was ideal for easy transportation around Tokyo. It was very convenient, especially for travelers relying on public transport.
Dining
8.0
The dining experience offered a good variety of tasty dishes, with a mix of traditional and western options.
Facilities
7.0
The hotel's facilities were sufficient for a comfortable stay, though some areas felt a bit cramped. Overall, the amenities provided decent value for money.
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